Nataliya Thellaffiliated with the universityFormer name: Nataliya Kondratyuk

Research areas and keywords

UKÄ subject classification

  • Social Sciences
  • Social Work


  • radio counselling, conversation analysis, ethnomethodology, psychotherapeutic conversation


PhD project: Negotiating problems and solutions in radio counselling 

The PhD project is a study of a counselling program on a Swedish radio channel. The program involves conversations on the phone between a psychotherapist and persons (callers to the program), who seek help in dealing with different life difficulties, such as, for instance, difficulties in relations between children and parents or between spouses, or coping with traumatic experiences or anxiety. The study aims to investigate the radio counselling as a particular kind of interpersonal communication aiming at multiple goals, such as providing help and social support, as well as entertaining and educating. The radio counselling is approached as a case of a help-intended relationship that aims to produce explanations and solutions for individual problems. An analytical focus is on the process of negotiation of what constitutes a caller's problem, namely on how a caller's initial description of his or her trouble becomes transformed into a therapeutically informed problem formulation. The research method is ethnomethodological conversation analysis (CA) that allows investigating how conversation participants reach understanding and perform specific tasks and goals through their talk.

Recent research outputs

Nataliya Thell 2018 Apr 25 Lund. 193 p.

Research output: ThesisDoctoral Thesis (compilation)

Lars Harrysson (ed.), Rosmari Eliasson-Lappalainen (ed.), Anzén, U., Christel Avendal, Staffan Blomberg, Brunzell, M., Kristina Göransson, Helene Lahti Edmark, Linér, P., Stig Linde, Norma Montesino, Lupita Svensson, Nataliya Thell, Tabitha Wright Nielsen & Hekkala, P. 2017 Mar 25 Lund: School of Social Work, Lund University. 80 p. (Research Reports in Social Work; vol. 2017, no. 3)

Research output: Book/ReportReport

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