Eliciting parents' individual requirements for an inclusive digital school system

Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceeding


Parents often have a busy time sorting out their life puzzles, including getting information about their children's activities in school. More and more communication between teachers and parents take place via digital school systems. It can be hard for parents to find the information they are looking for and the teacher decides when information is sent and what communication method to use. All parents, but especially parents with disabilities, might have individual preferences on how to receive information and how to adapt meetings at school. In this paper we present a project where we involved parents and teachers in focus groups, an idea workshop and iterative user trials of a digital prototype. The goal was to elicit parents' individual requirements for an inclusive digital school system, where they can store their individual preferences about how and when to receive information from school and what requirements they have on meetings at school. Preliminary results show that we managed to create open and focused discussions among parents and teachers. The parents reacted very positively on an onboarding page with the possibility to quickly and easily enter preferences after their first log in, but more work needs to be done on how preferences are categorized on the onboarding page. Finally, parents need to get clear feedback from teachers and school when they have entered or updated preferences, so they can trust that their preferences will be met.


Research areas and keywords

Subject classification (UKÄ) – MANDATORY

  • Human Computer Interaction
  • Educational Sciences


  • Education, Storing individual preferences, Teacher-parent communication methods, Universal design, User involvement, User requirements
Original languageEnglish
Title of host publicationUniversal Design 2016: Learning from the Past, Designing for the Future - Proceedings of the 3rd International Conference on Universal Design, UD 2016
PublisherIOS Press
Number of pages11
ISBN (Electronic)9781614996835
StatePublished - 2016
Publication categoryResearch
Event3rd International Conference on Universal Design, UD 2016 - York, United Kingdom
Duration: 2016 Aug 212016 Aug 24

Publication series

NameStudies in Health Technology and Informatics
ISSN (Print)09269630
ISSN (Electronic)18798365


Conference3rd International Conference on Universal Design, UD 2016
CountryUnited Kingdom