From Defect Reduction to Reduction of Waste and Customer - Stakeholder Satisfaction

Research output: Contribution to journalArticle

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Subject classification (UKÄ) – MANDATORY

  • Social Sciences Interdisciplinary
Original languageEnglish
Pages (from-to)1069-1085
JournalTQM Magazine
Volume13
Issue number8
StatePublished - 2002
Publication categoryResearch
Peer-reviewedYes