The role of organizational culture on ERP implementation

Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceeding

Abstract

Enterprise Resource Planning (ERP) systems have become a fundamental part of business infrastructure. In an effort to minimize the risk associated with ERP implementation, a number of critical success factors (CSFs) have been developed. However, CSFs are presented as independent from context, under the pretense that all ERP implementations are equal. In this study, we challenged this assumption by focusing on the role of organizational culture on ERP implementation. From a set of representative CSFs, matched to Hofstede's cultural dimensions we studied assumed influences with empirical data. From this we found that organizational culture influence several CSFs associated with ERP implementation. Our findings provide an advantage over a generic conception of CSFs, by showing the importance of culture in ERP implementation.

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Research areas and keywords

Subject classification (UKÄ) – MANDATORY

  • Information Systems, Social aspects

Keywords

  • Critical Success Factors, CSFs, Culture, ERP, Implementation
Original languageEnglish
Title of host publicationProceedings of The International Workshop of Information Technology and Internet Finance
Number of pages10
StatePublished - 2014
Publication categoryResearch
Peer-reviewedYes
EventInternational Workshop of Information Technology and Internet Finance (IWITIF 2014) - Chengdu, China
Duration: 2014 Jun 25 → …

Conference

ConferenceInternational Workshop of Information Technology and Internet Finance (IWITIF 2014)
CountryChina
CityChengdu
Period2014/06/25 → …

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