Customer focus in the Swedish Enforcement Authority” An insider-researcher’s exploration of the institutional complexity facing the front-line public servants of a public authority applying a market-inspired strategy

  • Anna Thomasson (Second supervisor)
  • Kristina Artsberg (First/primary/lead supervisor)

Activity: Examination and supervisionSupervision of PhD students


Supervision of Henrik Edlund
Period2018 → …
Examinee/Supervised person

UKÄ subject classification

  • Business Administration