Returns - An expensive problem or an untapped business opportunity

Hjort, K. (Invited speaker)
Stefan Karlsson (Invited speaker)

Packaging Logistics

Activity: Talk or presentation › Invited talk

Period	2021 Feb 2
Event title	Returns - An expensive problem or an untapped business opportunity
Event type	Seminar
Degree of Recognition	International

Subject classification (UKÄ)

Engineering and Technology
Social Sciences

Documents & Links

http://Returns play an increasingly important role in online retailing. By including returns in the customer journey, in combination with designing and digitalizing the process, you can transform an expensive problem into a business opportunity.

Related content

Projects
Returns Management Strategy Development in Internet Retail
Project: Research
Value Creation in Internet Retail Returns Management
Project: Research