Returns Management – Towards Coherent Strategies

Activity: Talk or presentationPublic lecture/debate/seminar

Description

Klas Hjort and Daniel Hellström give us an insight into their work with, among other things: "How e-commerce can make profit from returns".

That product returns is a headache for e-commerce companies is not a new topic of conversation. But the strategies for managing their returns are less talked about. On the other hand, the lessons learned from the research from the last ten years point in a relatively clear direction for the e-retailer.
Period2021 Mar 24
Event titleNetWork Trust: Logistics and Sourcing
Event typeSeminar
LocationSwedenShow on map
Degree of RecognitionNational

UKÄ subject classification

  • Engineering and Technology
  • Economics and Business