The design, use and effects of Balanced Scorecard in central government agencies- Balanced Scorecard in Swedish Social Insurance Agency

  • Ramberg, U. (Second supervisor)
  • Stefan Yard (First/primary/lead supervisor)
  • Gert Paulsson (Second supervisor)

Activity: Examination and supervisionSupervision of PhD students

Description

This thesis apply a theoretical frame of reference to BSC at two regional offices within the Swedish Social Insurance Agency. One main conclusion is the need to adjusting the design and use of NPM-concepts to the control environment within the governmental agencies.
Period2005
Examinee/Supervised personJan-Olof Müller