Nataliya Thell

Nataliya Thell

Senior lecturer

Personal profile

Research

Research interest: language use in helping relationships, psychotherapeutic discourse, institutional interaction, conversation analysis (CA), categorization and cultural norms in social interaction, social construction in talk, digital forms of communication, text-based counselling. 

Current research projects:

Active Listening in Social Work: From Abstract Principle to Interactional Practice (2025–2026; funded by the School of Social Work, LU)

Text-Based Social Service Delivery and Professional Practice in Singapore and Sweden: Supporting User Wellbeing (2026–2027; in collaboration with the National University of Singapore; funded by NUS-LUND University Research Collaboration Fund)

Multilingualism in social work: client interactions, professional dilemmas and opportunities for practice (with Em Andersson as PI)

Previous research projects:

Social guidance on the Internet: professional challenges, strategies and practices (2020–2023; funded by FORTE)

Public Talk on Personal Troubles: A study on interaction in radio counselling (2012–2018; doctoral dissertation; funded by the School of Social Work, LU)  

A comparative conversation analysis of existential and cognitive therapies (2007–2008; funded by INTAS)

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 3 - Good Health and Well-being

Subject classification (UKÄ)

  • Social Work

Free keywords

  • radio counselling
  • conversation analysis
  • ethnomethodology
  • psychotherapeutic conversation
  • social guidance
  • e-welfare

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Collaborations the last five years

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