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Osama Mansour

Senior lecturer

Personal profile

Research

I work at the Department of Informatics as Associate Professor (docent) in Information Systems. 

My research is driven by mainstream technological phenomena and their impact on business and society. Over the past 15 years, I have explored a range of topics within Information Systems (IS), including social media in business, digital platforms, digital marginalization, and the intersection of the digital and material.

My primary research focus is on digital platforms and platformization. Since 2015, I have studied digital platforms like Apple’s iOS App Store and Uber, examining how platform owners and third-party complementors co-create value together. More recently, my research has turned to platform governance, partnerships, and competition, particularly in regulated digital platforms. I use open banking/open finance as an empirical setting to study these issues, exploring the emergence of a digital financial ecosystem. I look into how regulations such as the revised Payment Services Directive (PSD2), the Framework for Data Access (FiDA), the Digital Markets Act, and the AI act have created a new platform enviornment in which incumbent banks and Fintechs interact, collaborate, and compete to drive digital financial innovations. My current research projects examine platform competitive dynamics, partnerships, governance strategies, platform owner-complementor relationships and strategies, and Fintech market entry. At the core of my research is a critical question: How to balance compliance and innovation in digital platforms? While much of the platform literature focuses on the balance of control vs. generativity, my work shifts the lens to explore the tensions between regulation and innovation in digital platforms. You can read my latest research in this area: 

In general, my persistent research interest is in the digitalization of business and society. My methodological approach is primarily qualitative. I have strong philosophical roots in social constructionism which shapes my view of technology as an artefact embedded in a web of human relations. I reflect sometimes on relativism in scientific research and I continue to appreciate the value of critical theory and theorizing. 

My research has been published at top IS venues such as ICIS, ECIS, HICSS, SJIS. Besides research publications, I am actively involved in various national and international research activities such as co-chairing conference tracks, co-organinzing workshops and symposiums, and contributing to the IS community as reviewer and associate editor in many conferences and journals including JSIS, EJIS, JIT, SJIS, ICIS, ECIS, and others. 

Current research roles:

Teaching

I have been teaching for 20 years and I have done thousands of in-class teaching hours. Over the years, I have been tasked with multiple roles including lecturer, course director, and thesis supervisor and examiner. There is a wide variety of subjects that I have been responsible to teach within Information Systems including Social Media, Digital Innovation, Research Methods, IT Governance, Information Strategy, IS Sourcing, Interaction Design, and Digitalization. My teaching experience also includes course and program development.  

In additing to classic teaching, I have also been supervising students at all three different educational levels. I have supervised and examined hundreds of theses at both bachelor and master levels. I enjoy teaching and I have a special interest in both thesis supervision and teaching research methods. 

My current teaching responsibilities include being course director and examiner for several courses including:

In addition, I am also actively involved in research education being responsible for teaching in a number of doctoral courses as follows: 

A short statement on my teaching philosophy: critical thinking is at the core of my philosophy in teaching, and also in research and life. I get inspiration from Edward Said: "Our role is to widen the field of discussion, not to set limits in accord with the prevailing authority". I strive to question the status quo, and I do not get along with the mainstream at least sometimes. I want my students to do the same. In my class, I design activities that allow students to reflect on their own beliefs in direct conversation with other students. I help my students not only to learn but also to establish and engage in new narratives that helps them see things differently and independently, and recognize that there exists different worlds out there than existing scholarly and imaginative constructions of the world.

Subject classification (UKÄ)

  • Information Systems, Social aspects (including Human Aspects of ICT)

Free keywords

  • Social Media
  • Digital Innovation
  • Digital platforms
  • Digital Marginalization
  • Affordances
  • LSSMC: Qualitative Methods Lab

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  1. SDG 3 - Good Health and Well-being
    SDG 3 Good Health and Well-being
  2. SDG 8 - Decent Work and Economic Growth
    SDG 8 Decent Work and Economic Growth
  3. SDG 9 - Industry, Innovation, and Infrastructure
    SDG 9 Industry, Innovation, and Infrastructure
  4. SDG 10 - Reduced Inequalities
    SDG 10 Reduced Inequalities
  5. SDG 16 - Peace, Justice and Strong Institutions
    SDG 16 Peace, Justice and Strong Institutions

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Collaborations the last five years

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