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Current Research
Online doctors, healthcare services provided via smartphone apps, have gone from being peripheral to seriously challenging the conventional way of providing healthcare in Sweden. Through two online surveys, this study investigated whether the respondents perceived the Swedish online doctor Kry as a fair healthcare service and how these perceptions influenced their will to use the service.
Swedish healthcare law provides that the healthcare should strive towards an equal healthcare for the entire population and be guided, for instance, by the needs principle, which states that those in most need of care should receive care first. However, through political and legal reforms during the last decade or two, the healthcare has been reformed into a quasi-market with free choice as a guiding principle. Influenced by critical realism and Alan Norrie's sociology of law, it is showed that these reforms have introduced a conflict between the individual’s right to choose freely, and the requirement for the healthcare to make priorities based on needs, solidarity, and cost-effectiveness. Swedish online doctors as a phenomenon have emerged in this context.
Unlike the health system at large, online doctors are well equipped for a healthcare guided by free choice and which is becoming increasingly consumer-driven. It is argued that the survey respondents perceive of the Kry experience in a way that resembles the experience of online shopping. Online doctors accommodate free choice, the right to receive healthcare when one demands it, but they do not seem to contribute to a more equal healthcare for the entire population. This discrepancy between ethical principles is built into the Swedish health system and into Swedish healthcare law
The project was partly funded by the Swedish Public Health Agency.
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
Research output: Contribution to conference › Abstract
Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review
Research output: Book/Report › Report › Research
Research output: Thesis › Doctoral Thesis (monograph)
Research output: Contribution to conference › Abstract
Bergwall, P., Svensson, M., Dahlstrand, K. & Åström, K.
Swedish Institute for Infectious Disease Control
2013/09/01 → …
Project: Dissertation
Dahlstrand, K., Bergwall, P. & Lundholm, M.
2022/08/31 → 2023/12/31
Project: Research