New Formats for the Physical Store of the Future: How to evaluate and manage new store formats

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• The future of retail store formats

  Egan-Wyer, C. (Organiser), Johansson, U. (Invited speaker) & Rosell, Z. (Invited speaker)

  2024 May 31

  Activity: Participating in or organising an event › Organisation of workshop/ seminar/ course

• Messy Customer Journey Self-Mapping

  Egan-Wyer, C. (Keynote/plenary speaker)

  2024 May 22

  Activity: Talk or presentation › Invited talk