Returns Management Strategy Development in Internet Retail

Hellström, Daniel (PI)
Hjort, Klas (Researcher)
Oghazi, Pejvak (Researcher)
Karlsson, Stefan (Research student)

Packaging Logistics

Project: Research

Status	Finished
Effective start/end date	2017/07/01 → 2018/06/30

Funding

The Swedish Retail and Wholesale Council (Handelsrådet)

Subject classification (UKÄ)

Social Sciences
Engineering and Technology

Typology of practices for managing consumer returns in internet retailing
Hjort, K., Hellström, D., Hall Karlsson, S. & Oghazi, P., 2019 Aug 2, In: International Journal of Physical Distribution and Logistics Management. 49, 7, p. 767-790 24 p.
Research output: Contribution to journal › Article › peer-review

Returns - An expensive problem or an untapped business opportunity
Hjort, K. (Invited speaker) & Karlsson, S. (Invited speaker)
2021 Feb 2
Activity: Talk or presentation › Invited talk
Returns webinar
Hjort, K. (Invited speaker)
2020 Jun 22
Activity: Participating in or organising an event › Participation in public lecture/debate/seminar