A case study on scenario-based flexibility assessment for risk reduction

Josef Nedstam, Martin Höst, Björn Regnell, J Nilsson

Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceedingpeer-review


Flexibility is a desired quality of software processes. Process flexibility implies a capability to adapt to new contexts. Another aspect of flexibility is the cost of maintaining process effectiveness as new situations arise. A lack of preparedness for future events may constitute a high risk to a software development organization. This paper presents a method for assessing the flexibility of an organization and its processes. The assessment method is scenario-based and provides an estimate of process flexibility in terms of risk. The method is evaluated in a case study, where the process flexibility at a telecommunication software developer has been assessed. The case study indicates that the method is feasible and effective, and that the cost of conducting scenario-based process flexibility assessment is reasonable. The proposed method was able to identify a number of relevant areas to be improved in order to reduce risks of inflexibility for the particular process.
Original languageEnglish
Title of host publicationLecture Notes in Computer Science
Publication statusPublished - 2001

Publication series


Subject classification (UKÄ)

  • Computer Science


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