Abstract
Many commercial web sites, as web stores, have recently experienced performance
problems due to the growth of Internet trading. One way to improve a site’s
performance during overload is to introduce admission control mechanisms. In
this paper we develop and investigate two admission control schemes specifically
for distributed commercial web sites. One of the schemes is request-based
and the other one is session-based. A queuing network model is used to investigate
a distributed site representing a web store. We find that both schemes
improve the site’s performance during overload. However, while the sessionbased
control scheme guarantees a good customer QoS, the request-based
scheme generates a large amount of so called angry customers.
problems due to the growth of Internet trading. One way to improve a site’s
performance during overload is to introduce admission control mechanisms. In
this paper we develop and investigate two admission control schemes specifically
for distributed commercial web sites. One of the schemes is request-based
and the other one is session-based. A queuing network model is used to investigate
a distributed site representing a web store. We find that both schemes
improve the site’s performance during overload. However, while the sessionbased
control scheme guarantees a good customer QoS, the request-based
scheme generates a large amount of so called angry customers.
| Original language | English |
|---|---|
| Title of host publication | Network control and engineering for QoS, security and mobility : IFIP TC6/WG6.2 & WG6.7 Conference on Network Control and Engineering for QoS, Security, and Mobility (Net-Con 2002) (International Federation for Information Processing ; 107) |
| Editors | Dominique Gaïti, Nadia Boukhatem |
| Publisher | Springer |
| Pages | 305-316 |
| Volume | 107 |
| ISBN (Print) | 1402072686 |
| Publication status | Published - 2003 |
| Event | IFIP-TC6 International Conference on Network Control and Engineering for QoS, Security, and Mobility - Duration: 0001 Jan 2 → … |
Publication series
| Name | |
|---|---|
| Volume | 107 |
Conference
| Conference | IFIP-TC6 International Conference on Network Control and Engineering for QoS, Security, and Mobility |
|---|---|
| Period | 0001/01/02 → … |
Subject classification (UKÄ)
- Communication Systems
- Electrical Engineering, Electronic Engineering, Information Engineering