@article{baa06893952a47809937c3bb8be42a59,
title = "Backstage Accounting in Preschool:: Analyzing Dealing with Complaints as {\textquoteleft}Rehearsing away{\textquoteright} Professional Knowledge ",
abstract = "Aili, C & Nilsson, L-E. (2017). ",
keywords = "Complaint management, trust, impression management, Goffman, teamwork, practical knowing",
author = "Carola Aili and Lars-Erik Nilsson",
year = "2017",
month = apr,
day = "5",
doi = "10.1080/17457823.2017.1318080",
language = "English",
volume = "13",
pages = "218--234",
journal = "Ethnography & Education",
issn = "1745-7823",
publisher = "Routledge",
number = "2",
}