Abstract
Living labs as a research approach have been said to hold many promises regarding the evaluation of state-of-the art technologies in real-world contexts, for instance by allowing close cooperation with various stakeholders. At the same time, a living lab approach is connected with substantial complexity and increased risk. This paper elaborates on a conducted living lab with the objective to explore challenges and opportunities of mobile participation. For this purpose, a novel mobile application enabling interaction between citizens and city authorities was tested over a period of five months in Turku, Finland. In this paper, we describe identified risks associated with a living lab approach to mobile participation research. We conclude with an overall evaluation regarding the appropriateness of the living lab approach within the e-participation research field and provide recommendations on how to balance potential and risk in future projects.
Original language | English |
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Title of host publication | Electronic Participation. ePart 2017. Lecture Notes in Computer Science |
Editors | P. Parycek |
Publisher | Springer |
Pages | 12-23 |
Volume | 10429 |
Publication status | Published - 2017 Sept 25 |
Externally published | Yes |
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Dive into the research topics of 'Balancing Potential and Risk: The Living Lab Approach in Mobile Participation Research'. Together they form a unique fingerprint.Prizes
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Outstanding Paper Award for the most compelling, critical research reflection
Adenskog, M. (Recipient), Åström, J. (Recipient), Karlsson, M. (Recipient), Rouppila, S. (Recipient), Ertiö, T. (Recipient) & Thiel, S.-K. (Recipient), 2017 Sept 7
Prize: Prize (including medals and awards)