Balancing Potential and Risk: The Living Lab Approach in Mobile Participation Research

Magnus Adenskog, Joachim Åström, Titiana Ertiö, Sampo Ruoppila, Martin Karlsson, Sarah-Kristin Thiel

Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceedingpeer-review

Abstract

Living labs as a research approach have been said to hold many promises regarding the evaluation of state-of-the art technologies in real-world contexts, for instance by allowing close cooperation with various stakeholders. At the same time, a living lab approach is connected with substantial complexity and increased risk. This paper elaborates on a conducted living lab with the objective to explore challenges and opportunities of mobile participation. For this purpose, a novel mobile application enabling interaction between citizens and city authorities was tested over a period of five months in Turku, Finland. In this paper, we describe identified risks associated with a living lab approach to mobile participation research. We conclude with an overall evaluation regarding the appropriateness of the living lab approach within the e-participation research field and provide recommendations on how to balance potential and risk in future projects.
Original languageEnglish
Title of host publicationElectronic Participation. ePart 2017. Lecture Notes in Computer Science
EditorsP. Parycek
PublisherSpringer
Pages12-23
Volume10429
Publication statusPublished - 2017 Sept 25
Externally publishedYes

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