Business Process Modeling, Simulation and Design: 3rd Edition

Manuel Laguna, Johan Marklund

Research output: Book/ReportBookResearchpeer-review

Abstract

Business Process Modeling, Simulation and Design, Third Edition provides students with a comprehensive coverage of a range of analytical tools used to model, analyze, understand, and ultimately design business processes.

The new edition of this very successful textbook includes a wide range of approaches such as graphical flowcharting tools, cycle time and capacity analyses, queuing models, discrete-event simulation, simulation-optimization, and data mining for process analytics.

While most textbooks on business process management either focus on the intricacies of computer simulation or managerial aspects of business processes, this textbook does both. It presents the tools to design business processes and management techniques on operating them efficiently.

The book focuses on the use of discrete event simulation as the main tool for analyzing, modeling, and designing effective business processes. The integration of graphic user-friendly simulation software enables a systematic approach to create optimal designs.
Original languageEnglish
Place of PublicationBoca Raton, Florida
PublisherTaylor & Francis
Number of pages542
Edition3
ISBN (Electronic)9781315162119
ISBN (Print)978-1-138-06173-6
DOIs
Publication statusPublished - 2018

Subject classification (UKÄ)

  • Other Computer and Information Science

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