Care Home and Home Care Staff’s Learning during the COVID-19 Pandemic and Beliefs about Subsequent Changes in the Future: A Survey Study in Sweden, Italy, Germany and the United Kingdom

Agneta Malmgren Fänge, Jonas Christensen, Tamara Backhouse, Andrea Kenkmann, Anne Killett, Oliver M Fisher, Carlos Chiatti, Connie Lethin

Research output: Contribution to journalArticlepeer-review

Abstract

The aim of this study was to compare perceptions of learning from the COVID-19 pandemic and beliefs in subsequent changes for the future, among care home and home care staff, in four European countries. A 29-item on-line questionnaire was designed in English and later trans-lated into Swedish, Italian, and German on the impact of the pandemic on stress and anxiety. Anon-ymous data from care staff respondents was collected in four countries between 07.10.2020 and the 17.12.2020: Sweden (n = 212), Italy (n = 103), Germany (n = 120), and the United Kingdom (n = 167). While care staff in all countries reported learning in multiple areas of care practice, Italy reported the highest levels of learning and the most agreement that changes will occur in the future due to the pandemic. Conversely, care staff in Germany reported low levels of learning and reported the least agreement for change in the future. While the pandemic has strained care home and home care staff practices, our study indicates that much learning of new skills and knowledge has taken place within the workforce. Our study has demonstrated the potential of cross-border collaborations and experiences for enhancing knowledge acquisition in relation to societal challenges and needs. The results could be built upon to improve future health care and care service practices.

Original languageEnglish
Article number306
JournalHealthcare (Switzerland)
Volume10
Issue number2
DOIs
Publication statusPublished - 2022 Feb

Subject classification (UKÄ)

  • Health Care Service and Management, Health Policy and Services and Health Economy

Free keywords

  • Care home
  • COVID-19
  • Digital technology
  • Home care
  • Learning
  • Organization
  • Resilience
  • Staff experience
  • Survey

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