Challenges in Market-Driven Requirements Engineering - an Industrial Interview Study

Lena Karlsson, Åsa G. Dahlstedt, Johan Natt och Dag, Björn Regnell, Anne Persson

Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceedingpeer-review

Abstract

Requirements engineering for commercial off-the-shelf software packages entails special challenges. This paper presents preliminary results from an empirical study investigating these challenges through a qualitative
approach using semi-structured interviews. The survey is exploratory with the objective of eliciting relevant topics for further research. Seven employees at
five software companies with a market-driven development focus were interviewed. The areas of interest include process-related issues on release planning, requirements quality and decision support, as well as artefact-related
issues regarding requirements as discrete entities and their representation. The paper also contains a characterization of each company, regarding aspects such
as products, processes and customers. A number of challenging issues were elicited, including communication gaps between marketing and development, the problem of balancing the influence between marketing and development on requirements decisions, as well as the limited value of monolithic requirements specifications and the problem of requirements overloading.
Original languageEnglish
Title of host publicationProceeding of the Eighth International Workshop on Requirements Engineering: Foundation for Software Quality
Pages37-49
Publication statusPublished - 2002
Event8th International Workshop on Requirements Engineering: Foundation for Software Quality (REFSQ’02) - Essen, Germany
Duration: 2002 Sep 9 → …

Conference

Conference8th International Workshop on Requirements Engineering: Foundation for Software Quality (REFSQ’02)
Country/TerritoryGermany
CityEssen
Period2002/09/09 → …

Subject classification (UKÄ)

  • Computer Science

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