Abstract
Requirements engineering for commercial off-the-shelf software packages entails special challenges. This paper presents preliminary results from an empirical study investigating these challenges through a qualitative
approach using semi-structured interviews. The survey is exploratory with the objective of eliciting relevant topics for further research. Seven employees at
five software companies with a market-driven development focus were interviewed. The areas of interest include process-related issues on release planning, requirements quality and decision support, as well as artefact-related
issues regarding requirements as discrete entities and their representation. The paper also contains a characterization of each company, regarding aspects such
as products, processes and customers. A number of challenging issues were elicited, including communication gaps between marketing and development, the problem of balancing the influence between marketing and development on requirements decisions, as well as the limited value of monolithic requirements specifications and the problem of requirements overloading.
approach using semi-structured interviews. The survey is exploratory with the objective of eliciting relevant topics for further research. Seven employees at
five software companies with a market-driven development focus were interviewed. The areas of interest include process-related issues on release planning, requirements quality and decision support, as well as artefact-related
issues regarding requirements as discrete entities and their representation. The paper also contains a characterization of each company, regarding aspects such
as products, processes and customers. A number of challenging issues were elicited, including communication gaps between marketing and development, the problem of balancing the influence between marketing and development on requirements decisions, as well as the limited value of monolithic requirements specifications and the problem of requirements overloading.
Original language | English |
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Title of host publication | Proceeding of the Eighth International Workshop on Requirements Engineering: Foundation for Software Quality |
Pages | 37-49 |
Publication status | Published - 2002 |
Event | 8th International Workshop on Requirements Engineering: Foundation for Software Quality (REFSQ’02) - Essen, Germany Duration: 2002 Sept 9 → … |
Conference
Conference | 8th International Workshop on Requirements Engineering: Foundation for Software Quality (REFSQ’02) |
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Country/Territory | Germany |
City | Essen |
Period | 2002/09/09 → … |
Subject classification (UKÄ)
- Computer Science