Changes, Evolution and Bugs - Recommendation Systems for Issue Management

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Abstract

Changes in evolving software systems are often managed using an issue repository. This repository may contribute to information overload in an organization, but it may also help navigating the software system. Software developers spend much effort on issue triage, a task in which the mere number of issue reports becomes a significant challenge. One specific difficulty is to determine whether a newly submitted issue report is a duplicate of an issue previously reported, if it contains complementary information related to a known issue, or if the issue report addresses something that has not been observed before. However, the large number of issue reports may also be used to help a developer to navigate the software development project to find related software artifacts, required both to understand the issue itself, and to analyze the impact of a possible issue resolution. This chapter presents recommendation systems that use information in issue repositories to support these two challenges, by supporting either duplicate detection of issue reports or navigation of artifacts in evolving software systems.
Original languageEnglish
Title of host publicationRecommendation Systems in Software Engineering
EditorsMartin Robillard, Walid Malej, Robert Walker, Thomas Zimmermann
PublisherSpringer
Pages477-509
ISBN (Electronic)978-3-642-45135-5
ISBN (Print)978-3-642-45135-5
DOIs
Publication statusPublished - 2014

Subject classification (UKÄ)

  • Computer Science

Free keywords

  • issue management
  • open source software
  • change impact analysis
  • information retrieval
  • software engineering
  • recommendation systems

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