Computerization of the Control Function in a Process Industry: A Case Study

Clemens Weikert, Anders Persson, Margareta Korhonen, Göran Olsson, Roland Akselsson

Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceedingpeer-review


Computerization of control room functions changes the work for the operators to a great extent. Their mental picture of the process, their possibilities to control the process for productivity and quality, the work content, the physical and the social working environment are examples of conditions which are changed one way or another. In order to be able to control the computerization process in an optimal way it is important to perform and to learn from case studies.
In a Swedish paper pulp industry, where computerized control and information systems have been implemented and where operators have been involved in the computerization process, we have pursued an interview investigation. Twenty-eight operators and ten employees in other key positions have been asked e.g. about the control room design, the control system, the information system the effects of computerization on the work load and on the physical, mental and social working environment. Results from the interviews are presented and discussed.
The control room design and the human-computer interfaces have been evaluated against guidelines and some of the results are discussed.
Original languageEnglish
Title of host publicationInteracting with Computers: Preparing for he Nineties
EditorsGerrit C. van der Veer, Ted N. White, Albert G Arnold
PublisherSIC Stichting Informatica Congressen, Amsterdam
Number of pages7
Publication statusPublished - 1993
EventInternational Conference on Interacting with Computers: Preparing for the Nineties - Noordwijkerhout, The Netherlands, Netherlands
Duration: 1990 Nov 101990 Nov 11


ConferenceInternational Conference on Interacting with Computers: Preparing for the Nineties

Subject classification (UKÄ)

  • Production Engineering, Human Work Science and Ergonomics
  • Psychology


  • man-machine interaction
  • human-computer interface
  • work organization
  • control rooms
  • computerization
  • human factors


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