TY - GEN
T1 - Conceptual design of E-health services by, and for support of, home care staff
AU - Erlingsdóttir, Gudbjörg
AU - Rydenfält, Christofer
AU - Persson, Johanna
AU - Johansson, Gerd
PY - 2018/8/11
Y1 - 2018/8/11
N2 - Together with staff from home care from four municipalities we investigated how e-health services can improve the work environment. In a series of four workshops we coached the participants in (1) describing their work process and pinpointing the problematic situations in the process, (2) formulating their wishes for an ideal work process, (3) conceptualizing how e-health solutions can be used to obtain the ideal work process and describing scenarios (4) illustrating the scenarios and the design process on storyboards. The storyboards describe, amongst other, how support through e-health systems may be used to: gain access to adequate information; get in touch with other professionals as doctors or other colleagues; prevent medication errors, and to transfer images or physiological data to an expert who can directly provide personal support.
AB - Together with staff from home care from four municipalities we investigated how e-health services can improve the work environment. In a series of four workshops we coached the participants in (1) describing their work process and pinpointing the problematic situations in the process, (2) formulating their wishes for an ideal work process, (3) conceptualizing how e-health solutions can be used to obtain the ideal work process and describing scenarios (4) illustrating the scenarios and the design process on storyboards. The storyboards describe, amongst other, how support through e-health systems may be used to: gain access to adequate information; get in touch with other professionals as doctors or other colleagues; prevent medication errors, and to transfer images or physiological data to an expert who can directly provide personal support.
KW - Co-design
KW - Conceptual models
KW - E-health
KW - Home care
U2 - 10.1007/978-3-319-96071-5_83
DO - 10.1007/978-3-319-96071-5_83
M3 - Paper in conference proceeding
AN - SCOPUS:85052314175
SN - 9783319960708
T3 - Advances in Intelligent Systems and Computing
SP - 793
EP - 799
BT - Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) - Volume VII
PB - Springer
T2 - 20th Congress of the International Ergonomics Association, IEA 2018
Y2 - 26 August 2018 through 30 August 2018
ER -