@inbook{86389768fe8b438bb9ee408430be92f3,
title = "Conflict in the Value Chain: An Analysis of Competitive Advantage in Requirements Management of ERPs",
author = "Bj{\"o}rn Johansson and Mike Newman",
year = "2013",
doi = "10.1007/978-1-4614-7540-8\_20",
language = "English",
isbn = "978-1-4614-7539-2",
pages = "259--270",
editor = "Henry Linger and Julie Fisher and Andrew Barnden and Chris Barry and Michael Lang and Christoph Schneider",
booktitle = "Building Sustainable Information Systems",
publisher = "Springer",
address = "Germany",
}