Abstract
Poor public perception can obstruct a construction project in a damaging way. Knowledge about public
opinion should be considered as a relevant area of expertise for project managers and as an essential cost
element in the planning and completion of construction projects.
A consensual approach to a siting controversy requires informal face-to-face interaction among chosen
representatives from all stake-holding groups. The basis of a consensual approach is to seek all-gain
solutions rather than win-lose solutions or political compromise.
Consensual approaches to solve conflicts between project stakeholders should increase the efficiency in
the construction process. Conflicts between project stakeholders should be solved in dialogue to seek the
best solution for all parties, instead of end up in court where the purpose is to interpret the law, not to
reconcile conflicting interests.
This paper will describe a consensual approach to siting controversy, with focus on analysis and
management of project stakeholders. The City tunnel project in Malmoe, Sweden, is used to exemplify a
stakeholder management process and how their efforts correspond to a consensual approach.
opinion should be considered as a relevant area of expertise for project managers and as an essential cost
element in the planning and completion of construction projects.
A consensual approach to a siting controversy requires informal face-to-face interaction among chosen
representatives from all stake-holding groups. The basis of a consensual approach is to seek all-gain
solutions rather than win-lose solutions or political compromise.
Consensual approaches to solve conflicts between project stakeholders should increase the efficiency in
the construction process. Conflicts between project stakeholders should be solved in dialogue to seek the
best solution for all parties, instead of end up in court where the purpose is to interpret the law, not to
reconcile conflicting interests.
This paper will describe a consensual approach to siting controversy, with focus on analysis and
management of project stakeholders. The City tunnel project in Malmoe, Sweden, is used to exemplify a
stakeholder management process and how their efforts correspond to a consensual approach.
Original language | English |
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Title of host publication | Proceedings from the Organization and Management of Construction, 10th International Symposium, Construction Innovation and Global Competitiveness |
Editors | Ben Obinero Uwakweh, Issam A. Minkarah |
Publisher | CRC Press |
Pages | 909-920 |
ISBN (Print) | 0-8493-1449-6 |
Publication status | Published - 2002 |
Event | The Organization and Management of Construction, 10th International Symposium, Construction Innovation and Global Competitiveness - University of Cincinnati, United States Duration: 0001 Jan 2 → … |
Conference
Conference | The Organization and Management of Construction, 10th International Symposium, Construction Innovation and Global Competitiveness |
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Country/Territory | United States |
City | University of Cincinnati |
Period | 0001/01/02 → … |
Subject classification (UKÄ)
- Construction Management