Development context and ease of use of three programs for self-registration of unemployed people

Mathias Hassnert, Carl Martin Allwood

Research output: Contribution to journalArticlepeer-review

3 Citations (Scopus)

Abstract

In this study, we analysed the ease of use of three computer programs for self-registration of job seekers. The programs were developed in somewhat different activity contexts. The differences found between the programs in two experiments appeared to result from a combination of fewer constraints on individual input demanded by Job Seeker Bank and Af Explore and from the programs’ better adaptation to the mental functions of the users. The usability problems of the three analysed programs were explained as an effect of their respective developmental contexts.
Original languageEnglish
Pages (from-to)191-221
JournalComputers in Human Behavior
Volume18
Issue number2
DOIs
Publication statusPublished - 2002

Subject classification (UKÄ)

  • Psychology

Keywords

  • activity context
  • user errors
  • employment-services
  • system development
  • usability
  • self-registration

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