Exploring the role of social media in chronic care management

Hamid Pousti; Cathy Urquhart; Henry Linger

doi:10.1007/978-3-662-45708-5_11

Exploring the role of social media in chronic care management

Hamid Pousti, Cathy Urquhart, Henry Linger

Research output: Chapter in Book/Report/Conference proceeding › Paper in conference proceeding › peer-review

Abstract

This paper examines how social media can support communities of patients with chronic illness and their care givers. This study is a qualitative case study and is informed by grounded theory. Sociomateriality is adopted as a theoretical lens to understand and explain the key findings. Our findings suggest that there is a dynamic relation between the contrary roles that social media in chronic care management and this is not only attributed to the functionalities of these technologies but to the attributes of patients and their states of health. We were also able to observe how these technologies are bounded up with human activities in the ways that separating them is not possible. What we learnt from our findings is that the ways patients and carers use of social media can change their perceptions about their conditions, and influence how they understand and approach the management process.

Original language	English
Title of host publication	Information Systems and Global Assemblages
Subtitle of host publication	(Re)Configuring Actors, Artefacts, Organizations - IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS and O 2014, Proceedings
Editors	Bill Doolin, Laurie McLeod, Eleni Lamprou, Nathalie Mitev
Publisher	Springer
Pages	163-185
Number of pages	23
ISBN (Electronic)	9783662457078
DOIs	https://doi.org/10.1007/978-3-662-45708-5_11
Publication status	Published - 2014
Externally published	Yes
Event	IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS and O 2014 - Auckland, New Zealand Duration: 2014 Dec 11 → 2014 Dec 12

Publication series

Name	IFIP Advances in Information and Communication Technology
Volume	446
ISSN (Print)	1868-4238
ISSN (Electronic)	1868-422X

Conference

Conference	IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS and O 2014
Country/Territory	New Zealand
City	Auckland
Period	2014/12/11 → 2014/12/12

Bibliographical note

Publisher Copyright:
© IFIP International Federation for Information Processing 2014

Subject classification (UKÄ)

Information Systems, Social aspects (including Human Aspects of ICT)

Free keywords

Community
Social media
Sociomateriality

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1007/978-3-662-45708-5_11

Cite this

Pousti, H., Urquhart, C., & Linger, H. (2014). Exploring the role of social media in chronic care management. In B. Doolin, L. McLeod, E. Lamprou, & N. Mitev (Eds.), Information Systems and Global Assemblages: (Re)Configuring Actors, Artefacts, Organizations - IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS and O 2014, Proceedings (pp. 163-185). (IFIP Advances in Information and Communication Technology; Vol. 446). Springer. https://doi.org/10.1007/978-3-662-45708-5_11

Pousti, Hamid ; Urquhart, Cathy ; Linger, Henry. / Exploring the role of social media in chronic care management. Information Systems and Global Assemblages: (Re)Configuring Actors, Artefacts, Organizations - IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS and O 2014, Proceedings. editor / Bill Doolin ; Laurie McLeod ; Eleni Lamprou ; Nathalie Mitev. Springer, 2014. pp. 163-185 (IFIP Advances in Information and Communication Technology).

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abstract = "This paper examines how social media can support communities of patients with chronic illness and their care givers. This study is a qualitative case study and is informed by grounded theory. Sociomateriality is adopted as a theoretical lens to understand and explain the key findings. Our findings suggest that there is a dynamic relation between the contrary roles that social media in chronic care management and this is not only attributed to the functionalities of these technologies but to the attributes of patients and their states of health. We were also able to observe how these technologies are bounded up with human activities in the ways that separating them is not possible. What we learnt from our findings is that the ways patients and carers use of social media can change their perceptions about their conditions, and influence how they understand and approach the management process.",

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Pousti, H, Urquhart, C & Linger, H 2014, Exploring the role of social media in chronic care management. in B Doolin, L McLeod, E Lamprou & N Mitev (eds), Information Systems and Global Assemblages: (Re)Configuring Actors, Artefacts, Organizations - IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS and O 2014, Proceedings. IFIP Advances in Information and Communication Technology, vol. 446, Springer, pp. 163-185, IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS and O 2014, Auckland, New Zealand, 2014/12/11. https://doi.org/10.1007/978-3-662-45708-5_11

Exploring the role of social media in chronic care management. / Pousti, Hamid; Urquhart, Cathy; Linger, Henry.
Information Systems and Global Assemblages: (Re)Configuring Actors, Artefacts, Organizations - IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS and O 2014, Proceedings. ed. / Bill Doolin; Laurie McLeod; Eleni Lamprou; Nathalie Mitev. Springer, 2014. p. 163-185 (IFIP Advances in Information and Communication Technology; Vol. 446).

Research output: Chapter in Book/Report/Conference proceeding › Paper in conference proceeding › peer-review

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AB - This paper examines how social media can support communities of patients with chronic illness and their care givers. This study is a qualitative case study and is informed by grounded theory. Sociomateriality is adopted as a theoretical lens to understand and explain the key findings. Our findings suggest that there is a dynamic relation between the contrary roles that social media in chronic care management and this is not only attributed to the functionalities of these technologies but to the attributes of patients and their states of health. We were also able to observe how these technologies are bounded up with human activities in the ways that separating them is not possible. What we learnt from our findings is that the ways patients and carers use of social media can change their perceptions about their conditions, and influence how they understand and approach the management process.

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Pousti H, Urquhart C, Linger H. Exploring the role of social media in chronic care management. In Doolin B, McLeod L, Lamprou E, Mitev N, editors, Information Systems and Global Assemblages: (Re)Configuring Actors, Artefacts, Organizations - IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS and O 2014, Proceedings. Springer. 2014. p. 163-185. (IFIP Advances in Information and Communication Technology). doi: 10.1007/978-3-662-45708-5_11

Exploring the role of social media in chronic care management

Abstract

Publication series

Conference

Bibliographical note

Subject classification (UKÄ)

Free keywords

UN SDGs

Access to Document

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Cite this