From Defect Reduction to Reduction of Waste and Customer - Stakeholder Satisfaction

Research output: Contribution to journal › Article › peer-review

Subject classification (UKÄ)

@article{4c6c5ed261fa43bca123f822630a937e,

title = "From Defect Reduction to Reduction of Waste and Customer - Stakeholder Satisfaction",

author = "Dahlgaard, {Jens J.} and Dahlgaard-Park, {Su Mi}",

year = "2002",

language = "English",

volume = "13",

pages = "1069--1085",

journal = "TQM Magazine",

issn = "0954-478X",

publisher = "Emerald Group Publishing Limited",

number = "8",

}