Generating Situational Authority Through Genre of Governance: A Case Study of Chinese Public Sectors’ Crisis Management Strategies

    Research output: Contribution to conferencePosterpeer-review

    Abstract

    This study investigates how public sector organizations generate authority in social media crisis. Furthermore, it examines how genres of governance, namely genre chain and genre mixing, contribute to the generation of authority. On this basis of an interdisciplinary theoretical framework consisting of the concepts of “network governance” and “authority,” a genre analysis of 100 top forwarded posts on Weibo about a high-profile murder demonstrates the mechanism of authority generation: First, genre chain is used to discursively sustain the institutional structure during the crisis; Second, genre mixing is employed as a way to resonate with the key audiences. These findings illustrate that the authority of public sector organizations in crisis goes beyond the context of fixed institutions, and needs to be considered as a situationally constructed concept, gained through collaborative endeavor within governance network.
    Original languageEnglish
    Publication statusUnpublished - 2017 May 28
    EventAnnual Conference of the International Communication Association, 2017: Interventions: Communication research and practice - Hilton San Diego Bayfront Hotel, San Diego, United States
    Duration: 2017 May 252017 May 29
    Conference number: 67th
    http://www.icahdq.org/page/Conference

    Conference

    ConferenceAnnual Conference of the International Communication Association, 2017
    Abbreviated titleICA
    Country/TerritoryUnited States
    CitySan Diego
    Period2017/05/252017/05/29
    Internet address

    Bibliographical note

    Top three student paper award, Organizational Communication Division

    Subject classification (UKÄ)

    • Media and Communications
    • Public Administration Studies
    • Other Social Sciences

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