Improving Goal Communication with Information Flow Maps and Distances

Mattias Mellhorn, Elizabeth Bjarnason

Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceedingpeer-review


Goal understanding and communication of requirements are vital for ensuring that large and complex project organizations collaborate efficiently. We have used a design science approach to explore and address the problem of communication for large IT projects. We designed a method for avoiding communication gaps by eliciting information regarding stakeholders and information flows. The MAPS (Mapping to Avoid Project Surprises) method was applied at Scania CV AB and there evaluated through a case study with document studies, ten interviews and a focus group. Our results indicate that MAPS provides good support for stakeholder identification and for creating a common understanding of how information flows between key roles, groups, artefacts and meetings.
Original languageEnglish
Title of host publicationIEEE 25th International Requirements Engineering Conference Workshops (REW), 2017
PublisherIEEE - Institute of Electrical and Electronics Engineers Inc.
Number of pages8
ISBN (Electronic)978-1-5386-3488-2
Publication statusPublished - 2017 Sept
Event6th International Workshop on Empirical Requirements Engineering - Lisbon, Portugal
Duration: 2017 Sept 5 → …


Workshop6th International Workshop on Empirical Requirements Engineering
Abbreviated titleEmpiRE17
Period2017/09/05 → …
Internet address

Subject classification (UKÄ)

  • Software Engineering

Free keywords

  • communication
  • collaboration
  • stakeholder
  • goals
  • requirement
  • distance


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