Internet banking: modelling the e-competece of customers with a text-analytic CIT approach

Jan Mattsson, Helge Helmersson

Research output: Contribution to journalArticlepeer-review

14 Citations (SciVal)
Original languageEnglish
Pages (from-to)470-483
JournalInternational Journal of Bank Marketing
Volume23
Issue number6
Publication statusPublished - 2005

Subject classification (UKÄ)

  • Business Administration

Keywords

  • banking
  • Competences
  • Worldwide web

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