Managing Technological Change in a Call Centre Context- A Question of Learning?

Lisen Selander, Thomas Kalling

Research output: Contribution to conferencePaper, not in proceeding

Original languageEnglish
Publication statusPublished - 2007
Event18th Australasian Conference on Information Systems -
Duration: 0001 Jan 2 → …

Conference

Conference18th Australasian Conference on Information Systems
Period0001/01/02 → …

Subject classification (UKÄ)

  • Information Systems, Social aspects
  • Business Administration
  • Economics and Business

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