Measuring and diagnosing excellence in services

Research output: Book/Report › Conference proceeding (editor) › peer-review

Original language	English
Publisher	Emerald Group Publishing Limited
Volume	13
Publication status	Published - 2009

Name	Measuring Business Excellence
No.	1
Volume	13
ISSN (Print)	1368-3047

Subject classification (UKÄ)

TY - BOOK

T1 - Measuring and diagnosing excellence in services

A2 - Dahlgaard-Park, Su Mi

PY - 2009

Y1 - 2009

UR - http://www.emeraldinsight.com/Insight/viewContainer.do;jsessionid=66AE1700438D8B038DA3EB28E4269381?containerType=Issue&containerId=15000951

M3 - Conference proceeding (editor)

VL - 13

T3 - Measuring Business Excellence

BT - Measuring and diagnosing excellence in services

PB - Emerald Group Publishing Limited

ER -