Methods for understanding the mobile user experience

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Abstract

Evaluating the user experience is often done in a laboratory.
Methods for observing what happens in the wild are
nonetheless being employed because they bring results that
the traditional methods of evaluation do not yield. In this
paper we describe and discuss methods used at our lab for
understanding the mobile user experience. These methods
range from quantitative to qualitative evaluation, and encompass
diverse aspects of the design process. Finally we
argue the need for combining different methods to obtain a
better picture of real mobile usage.
Original languageEnglish
Title of host publicationobserving the mobile user experience, Proceedings of the 1st International Workshop. Held in Conjunction with NordiCHI.
Pages1-4
Number of pages4
Publication statusPublished - 2010
EventOMUE (observing the mobile user experience) workshop at NordiCHI - Nordic conference on human-computer interaction - Reykjavik, Iceland
Duration: 2010 Oct 17 → …

Conference

ConferenceOMUE (observing the mobile user experience) workshop at NordiCHI - Nordic conference on human-computer interaction
Country/TerritoryIceland
CityReykjavik
Period2010/10/17 → …

Subject classification (UKÄ)

  • Human Computer Interaction

Keywords

  • mobile
  • field
  • evaluation
  • methods
  • review

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