Online retail experience and customer satisfaction: The mediating role of last mile delivery

Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceedingpeer-review

Original languageEnglish
Title of host publicationNRWC 2018 Conference Proccedings
Publication statusPublished - 2018
Event6th NRWC Conference - Reykjavik, Iceland
Duration: 2018 Nov 72018 Nov 8

Conference

Conference6th NRWC Conference
Country/TerritoryIceland
CityReykjavik
Period2018/11/072018/11/08

Subject classification (UKÄ)

  • Other Engineering and Technologies

Keywords

  • Customer satisfaction
  • Last mile delivery

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