Participant observation in logistics research: Experiences from an RFID implementation study

Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceedingpeer-review

Abstract

Abstract in Undetermined
Purpose – The purpose of this paper is to describe the advantages, challenges and uncertainties of
collecting and analyzing data using participant observation in logistics research.
Design/methodology/approach – Experiences from a participant observation study of an
interorganizational radio frequency identification (RFID) implementation in an international
environment are presented and reflected on. The RFID implementation included complex
interactions between three leading companies.

Findings – The results appear to support an increased use of participant observation in qualitative
logistics research, particularly when investigating interorganizational aspects. The analysis
highlights values, general limitations and challenges of using participant observation in logistics.
The paper illustrates that using participant observation results in significant and detailed findings,
which would be difficult to achieve with other methods. Suggestions on how to take advantage of the
method’s benefits and overcome methodological challenges are provided.

Research limitations/implications – Future research may address experiences from other studies
regarding how to analyze and report data from a participant observation study. It may also clarify the
role the method is given in case studies and extend the analysis of epistemological aspects conducted
in this paper.

Practical implications – This paper may inspire logistics researchers to consider participant
observation, either as sole method or as part of a multi-methodical case study, in order to make use of
its benefits and thus broaden the dimensions of logistics research.

Originality/value – A broad literature review indicates that participant observation studies are
rather uncommon in logistics research. This paper thus highlights the potential of using this method in
logistics research, particularly when investigating the overlooked, but essential, interorganizational
aspects of logistics and SCM.
Original languageEnglish
Title of host publicationSpecial Issue
Subtitle of host publicationPapers from the 18th NOFOMA conference held in Oslo, Norway, 2006
EditorsBen Hazen
PublisherEmerald Group Publishing Limited
Pages1-16
Number of pages16
DOIs
Publication statusPublished - 2006
Event18th Annual NOFOMA Conference, 2006 - Oslo, Norway
Duration: 2006 Jun 82006 Jun 9

Publication series

NameInternational Journal of Physical Distribution & Logistics Management
Number2
Volume37
ISSN (Electronic)0960-0035

Conference

Conference18th Annual NOFOMA Conference, 2006
Country/TerritoryNorway
CityOslo
Period2006/06/082006/06/09

Subject classification (UKÄ)

  • Other Mechanical Engineering

Free keywords

  • Logistics research
  • Interorganizational
  • Participant observation
  • RFID implementation
  • Qualitative research
  • Packaging logistics

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