Quality of Services

Research output: Book/ReportAnthology (editor)Research

Original languageEnglish
PublisherRoutledge
Number of pages140
Volume23, Number 11
Publication statusPublished - 2012

Publication series

NameTotal Quality Management & Business Excellence
Volume23, Number 11
ISSN (Print)1478-3363

Subject classification (UKÄ)

  • Social Sciences Interdisciplinary

Free keywords

  • E-service Quality
  • Service Culture
  • Quality
  • Services
  • Customer Satisfaction and Loyalty

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