Quality requirements in industrial practice - an extended interview study at eleven companies

Richard Berntsson Svensson, Tony Gorschek, Björn Regnell, Richard Torkar, Ali Shahrokni, Robert Feldt

Research output: Contribution to journalArticlepeer-review

52 Citations (SciVal)

Abstract

Abstract in Undetermined
In order to create a successful software product and assure its quality, it is not enough to fulfill the functional requirements, it is also crucial to find the right balance among competing quality requirements (QR). An extended, previously piloted, interview study was performed to identify specific challenges associated with the selection, tradeoff, and management of QR in industrial practice. Data were collected through semistructured interviews with 11 product managers and 11 project leaders from 11 software companies. The contribution of this study is fourfold: First, it compares how QR are handled in two cases, companies working in business-to-business markets and companies that are working in business-to-consumer markets. These two are also compared in terms of impact on the handling of QR. Second, it compares the perceptions and priorities of QR by product and project management, respectively. Third, it includes an examination of the interdependencies among quality requirements perceived as most important by the practitioners. Fourth, it characterizes the selection and management of QR in downstream development activities.
Original languageEnglish
Pages (from-to)923-935
JournalIEEE Transactions on Software Engineering
Volume38
Issue number4
DOIs
Publication statusPublished - 2012

Subject classification (UKÄ)

  • Computer Science

Keywords

  • process
  • Management
  • requirements/specifications

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