Retailers' management of CSR in their supplier relationships - does practice follow best practices?

Ulf Elg, Jens Hultman

Research output: Contribution to journalArticlepeer-review

34 Citations (SciVal)


The aim of this study is to further explore (a) the extent to which retailers deploy corporate social responsibility (CSR) best practices to ensure social and environmental sustainability in international supplier relationships and (b) the association between firm characteristics and the retailers’ CSR activities in the supply chain. As a first step, the study identifies eight best practices based on earlier research and the authors’ qualitative studies of IKEA. As a second step, a survey of Swedish retailers was conducted. The results of the study suggest that a
significant amount of the actors in the Swedish retail sector do not follow the majority of best practice as outlined and discussed in this study. Furthermore, it is found that sector belonging has a considerable impact on the extent that a retailer follows best practice, while firm size and internationalization experience also have a significant, albeit limited, impact on retailer behavior.
Original languageEnglish
Pages (from-to)445-460
JournalInternational Review of Retail Distribution & Consumer Research
Issue number5
Publication statusPublished - 2011

Subject classification (UKÄ)

  • Business Administration


  • CSR
  • retail industry
  • supplier relationships
  • best practice
  • Sweden


Dive into the research topics of 'Retailers' management of CSR in their supplier relationships - does practice follow best practices?'. Together they form a unique fingerprint.

Cite this