Scaffolding Company Initiative to Improve Psychosocial Work Environment of Workers

identity through work gives a necessary context for a meaningful life. Work pace control, autonomy, learning new skills, or participation in company decision making are specific psychological factors included in the job control dimension. On the other hand, high absenteeism and poor health are symptoms used to associate with poor psychosocial working environment. This industry paper presents the effort of a scaffolding company to improve the psychosocial work environment in their organisation. Due to several long sick leaves among its personnel the management contacted a health and safety consultant to help perform an assessment of their current conditions. Previously, the company measured the employees psychosocial work environment using various approaches in-house. Together with the consultant, a questionnaire that targeted specific psychological aspects that was deemed important was formulated to investigate the employees' psychosocial environment. A total of 148 questionnaires were sent out. A response rate of 38% was achieved. The result shows that overall the workers are satisfied with their psychosocial work environment. However, there were a few factors that merited the attention from the management: lack of Communication and structure in the company, no feedback when an incident was reported; and lack of performance appraisal from management. Even though the response rate was modest, the management used the results to improve the situation.