Software Product Quality in Global Software Development: Finding Groups with Aligned Goals

Panagiota Chatzipetrou; Lefteris Angelis; Sebastian Barney; Claes Wohlin

doi:10.1109/SEAA.2011.67

Software Product Quality in Global Software Development: Finding Groups with Aligned Goals

Panagiota Chatzipetrou, Lefteris Angelis, Sebastian Barney, Claes Wohlin

Departments at LTH

Research output: Chapter in Book/Report/Conference proceeding › Paper in conference proceeding › peer-review

Abstract

The development of a software product in an organization involves various groups of stakeholders who may prioritize the qualities of the product differently. This paper presents an empirical study of 65 individuals in different roles and in different locations, including on shoring, outsourcing and off shoring, prioritizing 24 software quality aspects. Hierarchical cluster analysis is applied to the prioritization data, separately for the situation today and the ideal situation, and the composition of the clusters, regarding the distribution of the inherent groupings within each of them, is analyzed. The analysis results in observing that the roles are not that important in the clustering. However, compositions of clusters regarding the onshore-offshore relationships are significantly different, showing that the offshore participants have stronger tendency to cluster together. In conclusion, stakeholders seem to form clusters of aligned understanding of priorities according to personal and cultural views rather than their roles in software development.

Original language	English
Title of host publication	[Host publication title missing]
Publisher	IEEE - Institute of Electrical and Electronics Engineers Inc.
Pages	435-442
ISBN (Print)	978-1-4577-1027-8
DOIs	https://doi.org/10.1109/SEAA.2011.67
Publication status	Published - 2011
Event	37th EUROMICRO Conference on Software Engineering and Advanced Applications (SEAA), 2011 - Oulu, Finland Duration: 2011 Aug 30 → 2011 Sept 2

Conference

Conference	37th EUROMICRO Conference on Software Engineering and Advanced Applications (SEAA), 2011
Country/Territory	Finland
City	Oulu
Period	2011/08/30 → 2011/09/02

Subject classification (UKÄ)

Electrical Engineering, Electronic Engineering, Information Engineering

Access to Document

10.1109/SEAA.2011.67

Cite this

@inproceedings{db2ddab2a9774a0caff0524877bc7ea5,

title = "Software Product Quality in Global Software Development: Finding Groups with Aligned Goals",

abstract = "The development of a software product in an organization involves various groups of stakeholders who may prioritize the qualities of the product differently. This paper presents an empirical study of 65 individuals in different roles and in different locations, including on shoring, outsourcing and off shoring, prioritizing 24 software quality aspects. Hierarchical cluster analysis is applied to the prioritization data, separately for the situation today and the ideal situation, and the composition of the clusters, regarding the distribution of the inherent groupings within each of them, is analyzed. The analysis results in observing that the roles are not that important in the clustering. However, compositions of clusters regarding the onshore-offshore relationships are significantly different, showing that the offshore participants have stronger tendency to cluster together. In conclusion, stakeholders seem to form clusters of aligned understanding of priorities according to personal and cultural views rather than their roles in software development.",

author = "Panagiota Chatzipetrou and Lefteris Angelis and Sebastian Barney and Claes Wohlin",

year = "2011",

doi = "10.1109/SEAA.2011.67",

language = "English",

isbn = "978-1-4577-1027-8",

pages = "435--442",

booktitle = "[Host publication title missing]",

publisher = "IEEE - Institute of Electrical and Electronics Engineers Inc.",

address = "United States",

note = "37th EUROMICRO Conference on Software Engineering and Advanced Applications (SEAA), 2011 ; Conference date: 30-08-2011 Through 02-09-2011",

}

Chatzipetrou, P, Angelis, L, Barney, S & Wohlin, C 2011, Software Product Quality in Global Software Development: Finding Groups with Aligned Goals. in [Host publication title missing]. IEEE - Institute of Electrical and Electronics Engineers Inc., pp. 435-442, 37th EUROMICRO Conference on Software Engineering and Advanced Applications (SEAA), 2011, Oulu, Finland, 2011/08/30. https://doi.org/10.1109/SEAA.2011.67

Software Product Quality in Global Software Development: Finding Groups with Aligned Goals. / Chatzipetrou, Panagiota; Angelis, Lefteris; Barney, Sebastian et al.
[Host publication title missing]. IEEE - Institute of Electrical and Electronics Engineers Inc., 2011. p. 435-442.

Research output: Chapter in Book/Report/Conference proceeding › Paper in conference proceeding › peer-review

TY - GEN

T1 - Software Product Quality in Global Software Development: Finding Groups with Aligned Goals

AU - Chatzipetrou, Panagiota

AU - Angelis, Lefteris

AU - Barney, Sebastian

AU - Wohlin, Claes

PY - 2011

Y1 - 2011

N2 - The development of a software product in an organization involves various groups of stakeholders who may prioritize the qualities of the product differently. This paper presents an empirical study of 65 individuals in different roles and in different locations, including on shoring, outsourcing and off shoring, prioritizing 24 software quality aspects. Hierarchical cluster analysis is applied to the prioritization data, separately for the situation today and the ideal situation, and the composition of the clusters, regarding the distribution of the inherent groupings within each of them, is analyzed. The analysis results in observing that the roles are not that important in the clustering. However, compositions of clusters regarding the onshore-offshore relationships are significantly different, showing that the offshore participants have stronger tendency to cluster together. In conclusion, stakeholders seem to form clusters of aligned understanding of priorities according to personal and cultural views rather than their roles in software development.

AB - The development of a software product in an organization involves various groups of stakeholders who may prioritize the qualities of the product differently. This paper presents an empirical study of 65 individuals in different roles and in different locations, including on shoring, outsourcing and off shoring, prioritizing 24 software quality aspects. Hierarchical cluster analysis is applied to the prioritization data, separately for the situation today and the ideal situation, and the composition of the clusters, regarding the distribution of the inherent groupings within each of them, is analyzed. The analysis results in observing that the roles are not that important in the clustering. However, compositions of clusters regarding the onshore-offshore relationships are significantly different, showing that the offshore participants have stronger tendency to cluster together. In conclusion, stakeholders seem to form clusters of aligned understanding of priorities according to personal and cultural views rather than their roles in software development.

UR - https://www.scopus.com/pages/publications/82955178144

U2 - 10.1109/SEAA.2011.67

DO - 10.1109/SEAA.2011.67

M3 - Paper in conference proceeding

SN - 978-1-4577-1027-8

SP - 435

EP - 442

BT - [Host publication title missing]

PB - IEEE - Institute of Electrical and Electronics Engineers Inc.

T2 - 37th EUROMICRO Conference on Software Engineering and Advanced Applications (SEAA), 2011

Y2 - 30 August 2011 through 2 September 2011

ER -

Software Product Quality in Global Software Development: Finding Groups with Aligned Goals

Abstract

Conference

Subject classification (UKÄ)

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Fingerprint

EASE: Embedded Applications Software Engineering

Cite this

Software Product Quality in Global Software Development: Finding Groups with Aligned Goals

Abstract

Conference

Subject classification (UKÄ)

Access to Document

Other files and links

Fingerprint

Projects

EASE: Embedded Applications Software Engineering

Cite this