Testing a Swedish version of the Consumer Emergency Care Satisfaction Scale in an emergency department and 2 observation wards.

Anna Kristensson Ekwall, Barbara A Davis

Research output: Contribution to journalArticlepeer-review

Abstract

The aim was to investigate the construct validity and internal consistency of the Swedish version of the Consumer Emergency Care Satisfaction Scale. The sample comprised 157 persons from an emergency department and an observation ward. The results showed satisfactory reliability, and an explorative factor analysis revealed 3 factors: Caring, Teaching, and Clinical Competence. The Swedish version of the scale seems reliable and may be a useful tool for measuring satisfaction in different acute care settings.
Original languageEnglish
Pages (from-to)266-273
JournalJournal of Nursing Care Quality
Volume25
Issue number3
DOIs
Publication statusPublished - 2010

Bibliographical note

The information about affiliations in this record was updated in December 2015.
The record was previously connected to the following departments: Division of Nursing (Closed 2012) (013065000)

Subject classification (UKÄ)

  • Health Care Service and Management, Health Policy and Services and Health Economy

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