The Future of Online Video Consultations in Primary Care: A Qualitative Study

Maria Hägglund, Nadia Davoody, Anna Kristensson Ekwall, Nasim Farrokhnia

    Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceedingpeer-review

    Abstract

    The COVID-19 pandemic has significantly increased the use of remote services such as video consultations (VCs). In Sweden, private healthcare providers offering VCs have grown substantially since 2016 and have been controversial. Few studies have focused on physicians' experiences of providing care in this context. Our overall aim was to study physicians' experiences of VCs, here focusing on their suggestions for future improvements. Twenty-two semi-structured interviews were performed with physicians working for an online healthcare provider in Sweden, and analyzed through inductive content analysis. Two themes emerged related to desired future improvements of VCs; blended care and technical innovation.

    Original languageEnglish
    Title of host publicationCaring is Sharing - Exploiting the Value in Data for Health and Innovation - Proceedings of MIE 2023
    EditorsMaria Hagglund, Madeleine Blusi, Stefano Bonacina, Lina Nilsson, Inge Cort Madsen, Sylvia Pelayo, Anne Moen, Arriel Benis, Lars Lindskold, Parisis Gallos
    PublisherIOS Press
    Pages942-946
    Number of pages5
    ISBN (Electronic)9781643683881
    DOIs
    Publication statusPublished - 2023
    Event33rd Medical Informatics Europe Conference: Caring is Sharing - Exploiting the Value in Data for Health and Innovation, MIE2023 - Gothenburg, Sweden
    Duration: 2023 May 222023 May 25

    Publication series

    NameStudies in Health Technology and Informatics
    Volume302
    ISSN (Print)0926-9630
    ISSN (Electronic)1879-8365

    Conference

    Conference33rd Medical Informatics Europe Conference: Caring is Sharing - Exploiting the Value in Data for Health and Innovation, MIE2023
    Country/TerritorySweden
    CityGothenburg
    Period2023/05/222023/05/25

    Subject classification (UKÄ)

    • Health Care Service and Management, Health Policy and Services and Health Economy

    Free keywords

    • Primary Care
    • Telemedicine
    • Video Consultations

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