Transformational change and the vacuum of performance measurement: How a story of success became a failure

Research output: Contribution to journalArticlepeer-review

Abstract

Some local government organisations stand out in terms of their capability to adopt and use management accounting innovations and become a model for those struggling with issues such as performance measurement. But what happens to the innovations if the organisation is forced into transformational change? This longitudinal case study is based on the theory that the use and impact of performance measurement is influenced by (a) its contractibility and (b) how the performance management systems in place are configured and used. One conclusion is that transformational change can result in a vacuum of performance measurement, even with a high degree of contractibility.
Original languageEnglish
Pages (from-to)249-263
Number of pages15
JournalFinancial Accountability and Management
Volume33
Issue number3
Early online date2017 Apr 11
DOIs
Publication statusPublished - 2017 Aug 1

Subject classification (UKÄ)

  • Business Administration

Free keywords

  • performance measurement
  • change
  • local governmentx
  • local government
  • cooperationx
  • cooperation
  • institutional logic

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