Trust dynamics in global software engineering

Samireh Jalali, Cigdem Gencel, Darja Smite

Research output: Chapter in Book/Report/Conference proceedingPaper in conference proceedingpeer-review

Abstract

Trust is one of the key factors that determines success or failure of any software project. However, achieving and maintaining trust in distributed software projects, when team members are geographically, temporally and culturally distant from each other, is a remarkable challenge. This paper explores the dynamics of trust and best practices performed in software organizations to address trust-related issues in global software engineering. Semi-structured interviews were conducted in six different distributed software development organizations and a resulting trust dynamics model is presented. Based on the findings, the paper also provides suggestions for the industry to achieve trust in distributed collaborations.
Original languageEnglish
Title of host publicationESEM '10: Proceedings of the 2010 ACM-IEEE International Symposium on Empirical Software Engineering and Measurement
PublisherAssociation for Computing Machinery (ACM)
ISBN (Print)978-1-4503-0039-1
DOIs
Publication statusPublished - 2010
Externally publishedYes
Event4th International Symposium on Empirical Software Engineering and Measurement - Bolzano-Bozen, Italy
Duration: 2010 Sept 162010 Sept 17

Conference

Conference4th International Symposium on Empirical Software Engineering and Measurement
Country/TerritoryItaly
CityBolzano-Bozen
Period2010/09/162010/09/17

Subject classification (UKÄ)

  • Electrical Engineering, Electronic Engineering, Information Engineering

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