As healthcare lacks incentives and structures for matching capacity between various care providers and for coordinating episodes of care, the result is capacity management that is difficult and uncertain. The organising of healthcare is not adapted to be able to assume the overall responsibility for the coordination of processes of care. The lack of coordination of care forms the departure point for outlining the conditions for designing a service system adapted to healthcare. The head point is to outline the conditions for a matching system in order to better match the available capacity in and between healthcare units in order to meet the value creating process of the patients. As an effect a coordinated service will be offered the patients and their agents.
|Publication status||Published - 2010|
Subject classification (UKÄ)
- Social Sciences Interdisciplinary