What's in the locker? Exploring customer value in e-commerce last mile delivery

Research output: Contribution to conference › Abstract › peer-review

Original language	English
Publication status	Published - 2017
Event	7th Global Innovation and Knowledge Academy - School of Economics and Management, Lisbon, Portugal Duration: 2017 Jun 28 → 2017 Jun 30 http://www.gika-academy.com/

Conference	7th Global Innovation and Knowledge Academy
Country/Territory	Portugal
City	Lisbon
Period	2017/06/28 → 2017/06/30
Internet address	http://www.gika-academy.com/

Subject classification (UKÄ)

@conference{aab82ba8ba98434a97235151446987c7,

title = "What's in the locker? Exploring customer value in e-commerce last mile delivery",

keywords = "Customer Value, Customer satisfaction",

author = "Yulia Vakulenko and Daniel Hellstr{\"o}m and Klas Hjort",

year = "2017",

language = "English",

note = "7th Global Innovation and Knowledge Academy ; Conference date: 28-06-2017 Through 30-06-2017",

url = "http://www.gika-academy.com/",

}