(When) Is it Worth Investing in the Personal Service Encounter?

Carys Egan-Wyer, Ulf Johansson, Åsa Parsmo, Sofia Valentin, Kristina Bäckström

Research output: Contribution to conferencePaper, not in proceedingpeer-review

32 Downloads (Pure)
Original languageEnglish
Publication statusPublished - 2021 Nov 11
EventThe Nordic retail and wholesale conference 2021 - The Umeå School of Business, Economics and Statistics, Umeå, Sweden
Duration: 2021 Nov 92021 Nov 11
Conference number: 7


ConferenceThe Nordic retail and wholesale conference 2021
Abbreviated titleNRWC

Subject classification (UKÄ)

  • Business Administration

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