Total Quality Management and Business Excellence, 1478-3363

Journal

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  1. 2019
  2. Emotional and rational customer engagement: exploring the development route and the motivation

    Xiao Chen, Su Mi Dahlgaard-Park & Decheng Wen, 2019 Sep 27, In : Total Quality Management and Business Excellence. 30, sup1, p. S141-S157

    Research output: Contribution to journalArticle

  3. Evolution and future of total quality management: management control and organisational learning

    Jens J. Dahlgaard, Lidia Reyes, Chi Kuang Chen & Su Mi Dahlgaard-Park, 2019 Sep 27, In : Total Quality Management and Business Excellence. 30, sup1, p. S1-S16

    Research output: Contribution to journalArticle

  4. 2018
  5. 20th QMOD Conference -Selected Best Papers

    Su Mi Dahlgaard-Park, Chi-Kuang Chen, Inga Lapina & Jongil Choie, 2018 Oct, In : Total Quality Management and Business Excellence. 29, 9-10, p. 1109-1258 50 p., 4.

    Research output: Contribution to journalSpecial Issue (editor)

  6. A Quality Scorecard for the era of Industry 4.0

    Wan Seon Shin, Jens J. Dahlgaard, Su Mi Dahlgaard-Park & Min Gyu Kim, 2018 Jul 29, In : Total Quality Management and Business Excellence. 29, 9-10, p. 959-976 18 p.

    Research output: Contribution to journalArticle

  7. The evolution and convergence of total quality management and management theories

    Su Mi Dahlgaard-Park, Lidia Reyes & Chi Kuang Chen, 2018 Jul 29, In : Total Quality Management and Business Excellence. 29, 43353, p. 1108-1128

    Research output: Contribution to journalArticle

  8. Selected Best Papers from the 20th QMOD-ICQSS conference: Challenges and Opportunities of Quality in the 4th Industrial Revolution

    Su Mi Dahlgaard-Park, Pauline Found, Heejun Park & Jens Dahlgaard, 2018, In : Total Quality Management and Business Excellence. 29, 9-10, p. 959-1108 49 p., 9.

    Research output: Contribution to journalSpecial Issue (editor)

  9. 2017
  10. Editorial

    Su Mi Dahlgaard-Park, Jens Dahlgaard & Maria Francesca Renzi, 2017 Jul 29, In : Total Quality Management and Business Excellence. 28, 9-10, p. 931-933 3 p.

    Research output: Contribution to journalArticle

  11. Building a Culture for Quality, Innovation and Sustainability: Building a Culture for Quality, Innovation and Sustainability

    Su Mi Dahlgaard-Park, Jens J. Dahlgaard (ed.) & Maria F. Renzi (ed.), 2017, In : Total Quality Management and Business Excellence. 9 & 10, 28, p. 931-1207 276 p., 19.

    Research output: Contribution to journalSpecial Issue (editor)

  12. Building a Culture for Quality, Innovation and Sustainability: Editorial for special issue

    Su Mi Dahlgaard-Park, Jens J. Dahlgaard (ed.) & Maria F. Renzi (ed.), 2017, In : Total Quality Management and Business Excellence. 28, 9, p. 931-933 3 p.

    Research output: Contribution to journalDebate/Note/Editorial

  13. 2016
  14. Effect of sustainability-oriented innovation practices on the overall organisational performance: an empirical examination

    Matjaž Maletič, Damjan Maletič, Jens J. Dahlgaard, Su Mi Dahlgaard-Park & Boštjan Gomišček, 2016 Sep 2, In : Total Quality Management and Business Excellence. 27, 9-10, p. 1171-1190 20 p.

    Research output: Contribution to journalArticle

  15. Best Papers from QMOD 2015

    Su Mi Dahlgaard-Park, Jens J. Dahlgaard, Wan Seon Shin & Heejun Park, 2016 Jul, In : Total Quality Management and Business Excellence. 27, 7-8, p. 836-978 142 p., 19.

    Research output: Contribution to journalSpecial Issue (editor)

  16. Best Papers from the 18th QMOD-ICQSS conference

    Su Mi Dahlgaard-Park, Jens J. Dahlgaard (ed.), Hee Jun Park (ed.) & Wan Sun Shin (ed.), 2016, In : Total Quality Management and Business Excellence. 27, 7 & 8, p. 699-978 279 p., 19.

    Research output: Contribution to journalSpecial Issue (editor)

  17. Editorial: Best papers from the 2015 QMOD-ICQSS Conference

    Su Mi Dahlgaard-Park, Jens J. Dahlgaard (ed.), Wansun Shin (ed.) & Heejun Park (ed.), 2016, In : Total Quality Management and Business Excellence. 27, 7, p. 699-702 3 p.

    Research output: Contribution to journalDebate/Note/Editorial

  18. 2015
  19. Best Papers from QMOD 2014, Prague Conference

    Su Mi Dahlgaard-Park & Jens J. Dahlgaard, 2015 Sep, In : Total Quality Management and Business Excellence. 26, 9-10, p. 933-1112 179 p., 13.

    Research output: Contribution to journalSpecial Issue (editor)

  20. Editorial

    Su Mi Dahlgaard-Park & Jens J. Dahlgaard, 2015, In : Total Quality Management & Business Excellence. 26, 9-10, p. 933-937

    Research output: Contribution to journalDebate/Note/Editorial

  21. Quality excellence in Taiwan: theories and practices

    Jens J. Dahlgaard, Su Mi Dahlgaard-Park & Chi-Kuang Chen, 2015, In : Total Quality Management & Business Excellence. 26, 1-2, p. 1-2

    Research output: Contribution to journalDebate/Note/Editorial

  22. 2014
  23. 16th QMOD Conference Quality Management and Organizational Development

    Su Mi Dahlgaard-Park, 2014, In : Total Quality Management & Business Excellence. 25, 7-8, p. 703-704

    Research output: Contribution to journalDebate/Note/Editorial

  24. Building Business Excellence through Psychological Capital

    Sheng-Hsun Hsu, Yu-Che Wang, Yu-Fan Chen & Su Mi Dahlgaard-Park, 2014, In : Total Quality Management & Business Excellence. 25, 11-12, p. 1210-1223

    Research output: Contribution to journalArticle

  25. Editorial, QMOD 2013 Conference - Selected Best Papers

    Su Mi Dahlgaard-Park, 2014, In : Total Quality Management and Business Excellence. 25, 7, p. 702-704 2 p.

    Research output: Contribution to journalDebate/Note/Editorial

  26. Enhancing Quality and Employee Well-being

    Su Mi Dahlgaard-Park, 2014, In : Total Quality Management & Business Excellence. 25, 11-12, p. 1207-1209

    Research output: Contribution to journalDebate/Note/Editorial

  27. QMOD 2013 Conference- Selected Best Papers

    Su Mi Dahlgaard-Park, 2014, In : Total Quality Management and Business Excellence. 25, 7-8, p. 703- 965 262 p., 21.

    Research output: Contribution to journalSpecial Issue (editor)

  28. Service quality management and ecosystem theory

    Zhiran Chen, Su Mi Dahlgaard-Park & Liying Yu, 2014, In : Total Quality Management & Business Excellence. 25, 9-10, p. 1190-1205

    Research output: Contribution to journalArticle

  29. 2013
  30. Business excellence models: limitations, reflections and further development

    Jens J. Dahlgaard, Chi-Kuang Chen, Jiun-Yi Jang, Leonardo A. Banegas & Su Mi Dahlgaard-Park, 2013, In : Total Quality Management & Business Excellence. 24, 5-6, p. 519-538

    Research output: Contribution to journalArticle

  31. Diagnosing and Prognosticating the Quality Movement - a Review on the 25 Years Quality Literature (1987-2011

    Su Mi Dahlgaard-Park, Chi-Kuang Chen, Jiun-Yi Jang & Jens J. Dahlgaard, 2013, In : Total Quality Management & Business Excellence. 24, 1-2, p. 1-18

    Research output: Contribution to journalArticle

  32. 2012
  33. Lean Service: A literature analysis and classification

    Manuel F. Suarez-Barraza, Tricia Smith & Su Mi Dahlgaard-Park, 2012, In : Total Quality Management & Business Excellence. 23, 3-4, p. 359-380

    Research output: Contribution to journalArticle

  34. 2011
  35. Quality and lean health care: a system for assessing and improving the health of healthcare organisations

    Jens J. Dahlgaard, Jostein Pettersen & Su Mi Dahlgaard-Park, 2011, In : Total Quality Management & Business Excellence. 22, 6, p. 673-689

    Research output: Contribution to journalArticle

  36. The quality movement: where are you going?

    Su Mi Dahlgaard-Park, 2011, In : Total Quality Management & Business Excellence. 22, 5, p. 493-516

    Research output: Contribution to journalArticle

  37. 1999
  38. The Evolution Patterns of Quality Management

    Su Mi Dahlgaard-Park, 1999, In : Total Quality Management. 10, 4 & 5, p. 473-480

    Research output: Contribution to journalArticle

  39. 1998
  40. Core value deployment - the need for a new renaissance

    Jens J. Dahlgaard, Su Mi Dahlgaard-Park & Rick Edgeman, 1998, In : Total Quality Management. 9, 4, p. 51-55

    Research output: Contribution to journalArticle

  41. Core values - The precondition for buisness excellence

    Su Mi Dahlgaard-Park, Jens J. Dahlgaard & Rick Edgeman, 1998, In : Total Quality Management. 9, 4, p. 51-55

    Research output: Contribution to journalArticle

  42. Core Value : The need for a new Renaissance

    Su Mi Dahlgaard-Park, Jens. J. Dahlgaard & R. Edgeman, 1998, In : Total Quality Management & Business Excellence. 9, 5, p. 51-55

    Research output: Contribution to journalArticle