Total Quality Management and Business Excellence, 1478-3363
Journal
- 2019
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Emotional and rational customer engagement: exploring the development route and the motivation
Xiao Chen, Su Mi Dahlgaard-Park & Decheng Wen, 2019 Sep 27, In: Total Quality Management and Business Excellence. 30, sup1, p. S141-S157Research output: Contribution to journal › Article
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Evolution and future of total quality management: management control and organisational learning
Jens J. Dahlgaard, Lidia Reyes, Chi Kuang Chen & Su Mi Dahlgaard-Park, 2019 Sep 27, In: Total Quality Management and Business Excellence. 30, sup1, p. S1-S16Research output: Contribution to journal › Article
- 2018
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20th QMOD Conference -Selected Best Papers
Su Mi Dahlgaard-Park, Chi-Kuang Chen, Inga Lapina & Jongil Choie, 2018 Oct, In: Total Quality Management and Business Excellence. 29, 9-10, p. 1109-1258 50 p., 4.Research output: Contribution to journal › Special Issue (editor)
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A Quality Scorecard for the era of Industry 4.0
Wan Seon Shin, Jens J. Dahlgaard, Su Mi Dahlgaard-Park & Min Gyu Kim, 2018 Jul 29, In: Total Quality Management and Business Excellence. 29, 9-10, p. 959-976 18 p.Research output: Contribution to journal › Article
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The evolution and convergence of total quality management and management theories
Su Mi Dahlgaard-Park, Lidia Reyes & Chi Kuang Chen, 2018 Jul 29, In: Total Quality Management and Business Excellence. 29, 43353, p. 1108-1128Research output: Contribution to journal › Article
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Selected Best Papers from the 20th QMOD-ICQSS conference: Challenges and Opportunities of Quality in the 4th Industrial Revolution
Su Mi Dahlgaard-Park, Pauline Found, Heejun Park & Jens Dahlgaard, 2018, In: Total Quality Management and Business Excellence. 29, 9-10, p. 959-1108 49 p., 9.Research output: Contribution to journal › Special Issue (editor)
- 2017
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Editorial
Su Mi Dahlgaard-Park, Jens Dahlgaard & Maria Francesca Renzi, 2017 Jul 29, In: Total Quality Management and Business Excellence. 28, 9-10, p. 931-933 3 p.Research output: Contribution to journal › Article
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The impacts of organisational justice and psychological resilience on employee commitment to change in an M&A context
Insu Cho, Heejun Park & Su Mi Dahlgaard-Park, 2017 Jul 29, In: Total Quality Management and Business Excellence. 28, 9-10, p. 989-1002Research output: Contribution to journal › Article
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Building a Culture for Quality, Innovation and Sustainability: Building a Culture for Quality, Innovation and Sustainability
Su Mi Dahlgaard-Park, Jens J. Dahlgaard (ed.) & Maria F. Renzi (ed.), 2017, In: Total Quality Management and Business Excellence. 9 & 10, 28, p. 931-1207 276 p., 19.Research output: Contribution to journal › Special Issue (editor)
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Building a Culture for Quality, Innovation and Sustainability: Editorial for special issue
Su Mi Dahlgaard-Park, Jens J. Dahlgaard (ed.) & Maria F. Renzi (ed.), 2017, In: Total Quality Management and Business Excellence. 28, 9, p. 931-933 3 p.Research output: Contribution to journal › Debate/Note/Editorial
- 2016
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Effect of sustainability-oriented innovation practices on the overall organisational performance: an empirical examination
Matjaž Maletič, Damjan Maletič, Jens J. Dahlgaard, Su Mi Dahlgaard-Park & Boštjan Gomišček, 2016 Sep 2, In: Total Quality Management and Business Excellence. 27, 9-10, p. 1171-1190 20 p.Research output: Contribution to journal › Article
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Best Papers from QMOD 2015
Su Mi Dahlgaard-Park, Jens J. Dahlgaard, Wan Seon Shin & Heejun Park, 2016 Jul, In: Total Quality Management and Business Excellence. 27, 7-8, p. 836-978 142 p., 19.Research output: Contribution to journal › Special Issue (editor)
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Best Papers from the 18th QMOD-ICQSS conference
Su Mi Dahlgaard-Park, Jens J. Dahlgaard (ed.), Hee Jun Park (ed.) & Wan Sun Shin (ed.), 2016, In: Total Quality Management and Business Excellence. 27, 7 & 8, p. 699-978 279 p., 19.Research output: Contribution to journal › Special Issue (editor)
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Editorial: Best papers from the 2015 QMOD-ICQSS Conference
Su Mi Dahlgaard-Park, Jens J. Dahlgaard (ed.), Wansun Shin (ed.) & Heejun Park (ed.), 2016, In: Total Quality Management and Business Excellence. 27, 7, p. 699-702 3 p.Research output: Contribution to journal › Debate/Note/Editorial
- 2015
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Best Papers from QMOD 2014, Prague Conference
Su Mi Dahlgaard-Park & Jens J. Dahlgaard, 2015 Sep, In: Total Quality Management and Business Excellence. 26, 9-10, p. 933-1112 179 p., 13.Research output: Contribution to journal › Special Issue (editor)
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Editorial
Su Mi Dahlgaard-Park & Jens J. Dahlgaard, 2015, In: Total Quality Management & Business Excellence. 26, 9-10, p. 933-937Research output: Contribution to journal › Debate/Note/Editorial
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Quality excellence in Taiwan: theories and practices
Jens J. Dahlgaard, Su Mi Dahlgaard-Park & Chi-Kuang Chen, 2015, In: Total Quality Management & Business Excellence. 26, 1-2, p. 1-2Research output: Contribution to journal › Debate/Note/Editorial
- 2014
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16th QMOD Conference Quality Management and Organizational Development
Su Mi Dahlgaard-Park, 2014, In: Total Quality Management & Business Excellence. 25, 7-8, p. 703-704Research output: Contribution to journal › Debate/Note/Editorial
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Building Business Excellence through Psychological Capital
Sheng-Hsun Hsu, Yu-Che Wang, Yu-Fan Chen & Su Mi Dahlgaard-Park, 2014, In: Total Quality Management & Business Excellence. 25, 11-12, p. 1210-1223Research output: Contribution to journal › Article
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Editorial, QMOD 2013 Conference - Selected Best Papers
Su Mi Dahlgaard-Park, 2014, In: Total Quality Management and Business Excellence. 25, 7, p. 702-704 2 p.Research output: Contribution to journal › Debate/Note/Editorial
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Enhancing Quality and Employee Well-being
Su Mi Dahlgaard-Park, 2014, In: Total Quality Management & Business Excellence. 25, 11-12, p. 1207-1209Research output: Contribution to journal › Debate/Note/Editorial
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QMOD 2013 Conference- Selected Best Papers
Su Mi Dahlgaard-Park, 2014, In: Total Quality Management and Business Excellence. 25, 7-8, p. 703- 965 262 p., 21.Research output: Contribution to journal › Special Issue (editor)
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Service quality management and ecosystem theory
Zhiran Chen, Su Mi Dahlgaard-Park & Liying Yu, 2014, In: Total Quality Management & Business Excellence. 25, 9-10, p. 1190-1205Research output: Contribution to journal › Article
- 2013
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Business excellence models: limitations, reflections and further development
Jens J. Dahlgaard, Chi-Kuang Chen, Jiun-Yi Jang, Leonardo A. Banegas & Su Mi Dahlgaard-Park, 2013, In: Total Quality Management & Business Excellence. 24, 5-6, p. 519-538Research output: Contribution to journal › Article
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Diagnosing and Prognosticating the Quality Movement - a Review on the 25 Years Quality Literature (1987-2011
Su Mi Dahlgaard-Park, Chi-Kuang Chen, Jiun-Yi Jang & Jens J. Dahlgaard, 2013, In: Total Quality Management & Business Excellence. 24, 1-2, p. 1-18Research output: Contribution to journal › Article
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Using service simulation to analyse the satisfaction with the processes of intensive care unit in the hospital: the perspective of the patient and the family
Hou-Tai Chang, Hen-Yi Jen & Su Mi Dahlgaard-Park, 2013, In: Total Quality Management & Business Excellence. 24, 7-8, p. 869-885Research output: Contribution to journal › Article
- 2012
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Core Values- the entrance to Human satisfaction and Commitment
Su Mi Dahlgaard-Park, 2012, In: Total Quality Management & Business Excellence. 23, 2, p. 125-140Research output: Contribution to journal › Article
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Lean Service: A literature analysis and classification
Manuel F. Suarez-Barraza, Tricia Smith & Su Mi Dahlgaard-Park, 2012, In: Total Quality Management & Business Excellence. 23, 3-4, p. 359-380Research output: Contribution to journal › Article
- 2011
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Quality and lean health care: a system for assessing and improving the health of healthcare organisations
Jens J. Dahlgaard, Jostein Pettersen & Su Mi Dahlgaard-Park, 2011, In: Total Quality Management & Business Excellence. 22, 6, p. 673-689Research output: Contribution to journal › Article
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The quality movement: where are you going?
Su Mi Dahlgaard-Park, 2011, In: Total Quality Management & Business Excellence. 22, 5, p. 493-516Research output: Contribution to journal › Article
- 1999
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Integrating business excellence and innovation management - developing a culture for innovation, creativity and learning
Jens J. Dahlgaard & Su Mi Dahlgaard-Park, 1999, In: Total Quality Management. 10, 4 & 5, p. 465-472Research output: Contribution to journal › Article
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The Evolution Patterns of Quality Management
Su Mi Dahlgaard-Park, 1999, In: Total Quality Management. 10, 4 & 5, p. 473-480Research output: Contribution to journal › Article
- 1998
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Core value deployment - the need for a new renaissance
Jens J. Dahlgaard, Su Mi Dahlgaard-Park & Rick Edgeman, 1998, In: Total Quality Management. 9, 4, p. 51-55Research output: Contribution to journal › Article
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Core values - The precondition for buisness excellence
Su Mi Dahlgaard-Park, Jens J. Dahlgaard & Rick Edgeman, 1998, In: Total Quality Management. 9, 4, p. 51-55Research output: Contribution to journal › Article
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Core Value : The need for a new Renaissance
Su Mi Dahlgaard-Park, Jens. J. Dahlgaard & R. Edgeman, 1998, In: Total Quality Management & Business Excellence. 9, 5, p. 51-55Research output: Contribution to journal › Article